Privacy Policy

1. Introduction

Maison Network Agency ("Maison Network Agency", "we", "our", or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect the personal information you provide when visiting our website or contacting us.

By using our website, you acknowledge that you have read this Privacy Policy.

2. Information We Collect

We only collect information that is necessary to provide our services and communicate with you.

Depending on how you interact with Maison Network Agency, we may collect:

• Full name
• Email address
• Telephone number
• Company or brand name
• Job title
• Social media handles
• Creator profile information
• Campaign requirements
• Any information you voluntarily include when completing our forms or contacting us

If you are applying to join our creator network, we may also request information relating to your content, audience, social media platforms, engagement, and previous brand collaborations.

If you are a brand enquiring about our services, we may collect information regarding your business, campaign objectives, budget, and partnership requirements.

3. How We Use Your Information

Your information is only used for legitimate business purposes.

This may include:

• Responding to enquiries
• Assessing creator applications
• Discussing partnership opportunities
• Matching brands with suitable creators
• Managing campaigns and communications
• Providing updates relating to our services
• Improving our website and customer experience
• Complying with legal obligations

Where you have given permission, we may also send occasional updates regarding Maison Network Agency, industry news, partnership opportunities, or future services. You may unsubscribe from marketing communications at any time.

4. Legal Basis for Processing

We process personal information under one or more of the following lawful bases under UK GDPR:

Consent

Where you voluntarily submit information through our forms or subscribe to marketing communications.

Legitimate Interests

To respond to enquiries, manage creator and brand relationships, improve our services, and operate our business effectively.

Legal Obligations

Where processing is necessary to comply with applicable laws or regulatory requirements.

5. Sharing Your Information

Maison Network Agency does not sell, rent, or trade your personal information.

Your information may only be shared with:

• Trusted software providers that help us operate our business
• Professional advisers where necessary
• Legal or regulatory authorities where required by law
• Brands or creators where necessary to facilitate a partnership and only with appropriate consent where applicable

All third parties handling personal information are expected to process it securely and responsibly.

6. International Data Transfers

Some of our service providers may process data outside the United Kingdom.

Where this occurs, Maison Network Agency ensures appropriate safeguards are in place to protect your information in accordance with UK GDPR requirements.

7. Data Retention

We only retain personal information for as long as reasonably necessary to fulfil the purposes outlined within this Privacy Policy or where required by law.

When information is no longer required, it will be securely deleted or anonymised.

If you request deletion of your information, we will comply wherever legally possible.

8. Cookies

Our website may use cookies and similar technologies to improve functionality, analyse website performance, and enhance your browsing experience.

Cookies may be used to:

• Remember your cookie preferences
• Improve website performance
• Understand how visitors use our website
• Support analytics and future website improvements

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

A separate Cookie Policy may provide further information.

9. Keeping Your Information Secure

Protecting your information is important to us.

Maison Network Agency uses reasonable technical and organisational measures to safeguard personal information against unauthorised access, misuse, loss, disclosure, or alteration.

Access to personal information is limited to authorised individuals who require it for legitimate business purposes.

Although no online system can ever be completely secure, we continually review our security practices to minimise risk.

10. Your Rights

Under UK data protection law, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Restrict or object to certain processing activities
• Withdraw consent where processing relies upon consent
• Request a copy of your personal information in a portable format where applicable

If you wish to exercise any of these rights, please contact us using the details below.

You also have the right to lodge a complaint with the UK's Information Commissioner's Office (ICO) if you believe your information has been handled unlawfully.

11. Third-Party Websites

Our website may contain links to external websites or services.

Maison Network Agency is not responsible for the content, privacy practices, or security of any third-party websites.

We encourage you to review the privacy policies of any external websites before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, operational, or business changes.

The latest version will always be published on this page, together with the updated revision date.

Continued use of our website after any updates constitutes acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us.